Reconditioning Process

QCertified vehicles must meet or exceed exacting inspection/reconditioning standards in order to be called a QCertified vehicle.

QCertified vehicles receive a comprehensive vehicle inspection that scrutinizes all major vehicle systems including engine, transmission, drivetrain, brakes, steering, suspension, heating and cooling systems, tires and exhaust system. Q Certified vehicle owners will receive a completed Pre-Owned Vehicle Inspection Report.

QCertified dealerships have Used Vehicle Technicians, who have completed QCertified training on exacting standards, perform a comprehensive inspection/ reconditioning process.

Quality Control Evaluation

QCertified dealerships are randomly evaluated by an independent third party to ensure compliance with the strict Q Certified standards.

Peace of Mind

QCertified Vehicles go through a comprehensive vehicle history evaluation to assure that your Q Certified vehicle does not contain a Department of Motor Vehicle (DMV) reported incidents such as salvage, fire, flood damage, odometer problems or lemon history.

QCertified vehicles receive a "clean" vehicle title report.

Limited Warranty

QCertified vehicle owners will receive a QCertified limited warranty which provides complete coverage details including: what's covered, what's not covered, coverage period, maintenance requirements and instructions should a breakdown occur.

Value Added Benefits

QCertified vehicle owners will receive a membership to Road America's AutoAssist program. Benefits include roadside assistance, emergency travel expense reimbursement and tire hazard protection.

Extendible Protection

QCertified vehicles qualify for an optional vehicle service contract. For even greater peace of mind, you might want to consider purchasing this optional coverage. It picks up where the limited warranty leaves off, with such valuable benefits as: Higher level of coverage and/or extended coverage

Emergency Roadside Assistance for the term of the vehicle service contract

Rental Reimbursement for the term of the vehicle service contract

Nationwide Protection

Coverage is effective anywhere in the continental United States of America, Alaska, Hawaii and Canada.


A deductible per visit will apply.

Rental Reimbursement

If your vehicle is kept in a repair facility overnight for covered repairs, rental coverage is provided.

Customer Responsibilities

Maintenance Requirements

Your vehicle must be serviced receiving all scheduled maintenance as recommended by the manufacturer's Owners Manual.

Maintenance Record Retention

You must retain copies of all completed repair orders showing the maintenance services performed during the coverage period.

Repair Requirements

You must return to your QCertified Authorized Dealership or their affiliate for covered repairs. If traveling away from home, contact the QCertified Administrator for directions to the nearest QCertified authorized repair facility.

NOTE: Failure to follow maintenance requirements and maintenance record retention section of the Q Certified Limited Warranty may void coverage.

Ask the dealership's sales associate to review the QCertified Limited Warranty.